Terms & Conditions

Terms & Conditions

Last Updated: July 23, 2026

Welcome to Shuz. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. Acceptance of Terms

By accessing or using the Shuz website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products & Services

We offer premium footwear and related accessories for sale through our website.

We make every effort to display product descriptions, images, colors, pricing, and availability accurately. However, slight variations in color or appearance may occur due to screen settings or photography.

We reserve the right to:

  • Modify product prices without prior notice.
  • Limit product quantities.
  • Discontinue products at any time.
  • Refuse or cancel orders if necessary.

3. Orders

Once you place an order:

  • You will receive an order confirmation via email or SMS.
  • Acceptance of your order occurs only after the order has been verified and dispatched.
  • We reserve the right to cancel any order due to:
    • Incorrect pricing
    • Payment failure
    • Product unavailability
    • Suspected fraudulent activity
    • Incomplete customer information

If payment has already been received for a cancelled order, the applicable refund will be processed.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

Applicable taxes and shipping charges, if any, will be displayed during checkout.

5. Payment

We accept secure payments through trusted payment gateways.

Available payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

Payments are processed securely, and we do not store your complete payment card details.

6. Shipping & Delivery

We strive to dispatch orders as quickly as possible.

Estimated delivery times are provided for reference only and may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Unexpected logistical delays

Shuz shall not be liable for delays caused by courier partners or circumstances beyond our control.

7. Returns & Refunds

Returns and refunds are subject to our Refund & Return Policy.

Products must generally be:

  • Unused
  • In original condition
  • In original packaging
  • Returned within the specified return period

Refunds will be processed after successful inspection and approval.

8. User Responsibilities

You agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your account.
  • Use the website only for lawful purposes.
  • Not misuse or interfere with the website's functionality.

You must not:

  • Attempt unauthorized access to our systems.
  • Upload harmful software or viruses.
  • Engage in fraudulent transactions.
  • Use automated bots or scraping tools without permission.

9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product Images
  • Graphics
  • Website Design
  • Text
  • Icons
  • Layout
  • Software

is the exclusive property of Shuz or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Promotional Offers

From time to time, Shuz may offer:

  • Discount Coupons
  • Promotional Campaigns
  • Seasonal Sales
  • Limited-Time Offers

These promotions:

  • Cannot be exchanged for cash.
  • May have expiry dates.
  • May be withdrawn or modified without notice.
  • Are subject to specific promotional terms.

11. Limitation of Liability

To the maximum extent permitted by law, Shuz shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Data loss.
  • Website interruptions.
  • Delays caused by third-party service providers.
  • Technical issues beyond our control.

Our total liability shall not exceed the value of the product purchased.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or services offered by those external websites.

Users access such websites at their own risk.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Account Suspension

We reserve the right to suspend or terminate user accounts without prior notice if we believe a user has:

  • Violated these Terms & Conditions.
  • Engaged in fraudulent activity.
  • Misused promotional offers.
  • Attempted to compromise website security.

15. Force Majeure

Shuz shall not be held responsible for delays or failures in performance resulting from events beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, pandemics, internet outages, or transportation disruptions.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].

17. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Changes will become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised Terms.

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

Shuz

📧 Email: support@yourdomain.com

📞 Phone: +91 XXXXXXXXXX

📍 Address: Your Business Address